DOI: 10.32725/978-80-7694-102-1.11
Inproforum 2024 (vol. 18):77-82 | DOI: 10.32725/978-80-7694-102-1.11
Facereader as a tool to evaluate music preferences of Slovak consumers
- SUA in Nitra/Institute of Marketing, Trade and Social Studies, Tr. A. Hlinku 2, 949 76 Nitra
The sales environment is a space that needs the interplay of several elements to create a pleasant atmosphere. The space must create a shopping experience, only then will custom-ers remember it better. One of the components of a good sales environment is music. It can positively influence consumers' mood, memory, attitude towards brands and purchase in-tentions. To properly approach the creation of a quality music backdrop, in this study we will focus on the analysis of Slovak consumers' music preferences using the FaceReader tool. The latter allows measuring and analysing emotional reactions to specific music stim-uli. The aim is to investigate the impact of selected audio stimuli on consumers' emotional responses, recording and analysing expressions such as facial expressions and changes in emotional state. This implicit data is then compared with explicit feedback provided by consumers through Computer Assisted Web Interviewing (CAWI) questionnaire. The re-search results correlate the implicit feedback with stated preferences, offering a more com-prehensive view of music perceptions and preferences in the Slovak context
Keywords: Store atmosphere, Music preferences, FaceReader, Consumer emotions
Published: January 11, 2025 Show citation
References
- Areni, C.S. (2003). Exploring managers' implicit theories of atmospheric music: comparing academic analysis to industry insight". Journal of Services Marketing, 17, Nos 2/3, 161-84. doi:10.1108/08876040310467925.
Go to original source... - Elliott, R. (2021, April 20). CAPI, CATI, and CAWI Research Methods. GeoPoll. https://www.geopoll.com/blog/capi-cati-cawi-research-methods/
- Hussain, R., & Ali, M. (2015). Effect of store atmosphere on consumer purchase intention. International journal of marketing studies, 7(2). doi:10.5539/ijms.v7n2p35.
Go to original source... - Jain, R., & Bagdare, S. (2011). Music and consumption experience: a review. International Journal of Retail & Distribution Management, 39(4), 289-302. doi: 10.1108/09590551111117554.
Go to original source... - Mansor, A. A., & Isa, S. M. (2020). Fundamentals of neuromarketing: what is it all about?. Neuroscience Research Notes, 3(4), 22-28. doi: 10.31117/neuroscirn.v3i4.58.
Go to original source... - Michel, A., Baumann, C., & Gayer, L. (2017). Thank you for the music-or not? The effects of in-store music in service settings. Journal of retailing and consumer services, 36, 21-32. doi: 10.1016/j.jretconser.2016.12.008.
Go to original source... - Milliman, R. E. (1986). The influence of background music on the behavior of restaurant patrons. Journal of consumer research, 13(2), 286-289. doi: 10.1086/209068.
Go to original source... - Oakes, S. (2000). The influence of the musicscape within service environments. Journal of services marketing, 14(7), 539-556. doi: 10.1108/08876040010352673.
Go to original source... - Oakes, S., North, A.C. (2008). Reviewing congruity effects in the service environment Musicscape. International Journal of Service Industry Management, 19(1), 63-82. doi: 10.1108/09564230810855716.
Go to original source... - Petruzzellis, L., Chebat, J. C., & Palumbo, A. (2015). "Hey Dee-Jay Let's Play that Song and Keep me Shopping All Day Long". The Effect of Famous Background Music on Consumer Shopping Behavior. In Ideas in marketing: Finding the new and polishing the old: Proceedings of the 2013 Academy of Marketing Science (AMS) annual conference,756-765. International Publishing. doi: 10.1007/978-3-319-10951-0_278.
Go to original source... - Pine, B. J., & Joseph, B. (1998). Welcome to the experience economy. Harvard Business Review.
- Renvoise, P., Morin, C. (2016). NöroMarketing Müşterinizin Beynindeki Satin Alma Düğmesine Basmak.
- Vieira, V. A. (2013). Stimuli-organism-response framework: A meta-analytic review in the store environment. Journal of Business research, 66(9), 1420-1426. doi: 10.1016/j.jbusres.2012.05.009.
Go to original source... - Zhou, L., & Wong, A. (2004). Consumer impulse buying and in-store stimuli in Chinese supermarkets. Journal of International Consumer Marketing, 16(2), 37-53. doi: 10.1300/J046v16n02_03.
Go to original source... - Wahab, M. N., Nazir, A., Ren, A. T. Z., Noor, M. H. M., Akbar, M. F., & Mohamed, A. S. A. (2021). Efficientnet-lite and hybrid CNN-KNN implementation for facial expression recognition on raspberry pi. IEEE Access, 9, 134065-134080. doi: 10.1109/ACCESS.2021.3113337
Go to original source...


